Videos

The following videos provide additional information about various products and services.

	eContracts Overview .Whether you are a service based business or a product reseller who provides warranty and maintenance, as the backbone of your service processes, e-Contracts will connect the various customer service and support activities into a single, integrated service life-cycle and support you in turning service into a profitable business.    View the video
	eService Suite Introduction This video (1 of 18) is an overview of the Epiphany Suite of products which are built on the NetSuite platform and allow your company to manage units' life cycle from finished good to scrap. View the video
	SM Unit Creation This video (2 of 18) shows how a Unit is automatically created by receiving a purchase order with eService. View the video
	SM Unit Overview This video (3 of 18) explains more details about a Unit. View the video
	Contract Creation This video (4 of 18) shows how the Contract is automatically created from the sales order. View the video
	eContracts Product - NetSuite Setup This video (5 of 18) describes how the the Contract Product record has default data on the NetSuite item record. . View the video
	eContracts Coverage - NetSuite Setup This video (6 of 18) describes how the the Contract Coverage record has default data on the NetSuite item record.  View the video
	eContracts - Contract Overview This video (7 of 18) gives a a full overview of the Contract record. View the video
	eContracts - Apply Coverage This video (8 of 18) describes how to apply Contract Coverage if the Coverage needs to be added after the sales order is completed. View the video
	Installation Work Order This video (9 of 18) shows how to create an Installation Service Work Order directly from the Sales Orders. View the video
	Advanced Replacement - Case Creation This video (10 of 18) demonstrates how to create a native NetSuite case and then find the SM Unit.  View the video
	Replace and Return This video (11 of 18) illustrates shipping a replacement SM Unit to a customer and then receiving the returned unit. View the video
	Repair Work Order - Tasks and Scheduling This video (12 of 18) shows the details of a Work Order and how to manage and schedule Work Orders through Dashboards. View the video
	Repair Work Order - Adding Parts and Billing This video (13 of 18) demonstrates how to add a part to a Work Order for repair and billing a customer for that part. View the video
	Creating a Booking Record    This video (14 of 18) describes the creation of a Booking record and the Item pickup. View the video
	Billing a Booking Record This video (15 of 18) provides an example of a Rental that extends over a two month period and shows how to bill accordingly. View the video
	Rental Dashboard This video (16 of 18) details the Rental Dashboard that provides an easy way to manage rentals and the rental calendar. View the video
	Return Booking Record This video (17 of 18) shows how to return Units easily with just one click.. View the video
	Rental Return Inspection Work Order This video (18 of 18) demonstrates how to initiate a Rental return inspection, if necessary, and then shows how Service Templates can streamline productivity. View the video
	eRentals Overview This video provides information about eRentals, Epiphany's powerful Total Rental Visibility and Control solution. This comprehensive solution integrates the logistical and financial challenges commonly faced by business owners in the equipment rental industry. View the video
	Customer Demo: Contract Management Solution With unique functionality such as automated volume based billing, Epiphany's Contract Managment solution can increase productivity and save you money. See how Epiphany's e-Contracts saved this company 25 hours per month in their billing process. Presented by Tom Heideman, Mastergraphics, Inc.  View the video
	Customer Demo: Field Service Management Solution See how Epiphany's Field Service Management Solution can improve your field service business and allow you to easily schedule all service technicians; letting them know with a touch of a button where they need to be, when, and with what equipment. Presented by Melissa Dragonu of Mycom North American, Inc.  View the video
	Customer Testimonial: HealthMEDX Hear how Epiphany can help NetSuite users like HealthMEDX align their business stratagies and processes around customer needs. Presented by Dan Duncan, VP of Finance at HealthMEDX. View the video
	Customer Demo: e-Contracts Feeney Wireless See a demo of Epiphany's Contract Management solution presented by Nick Schultz of Feeney Wireless. View the video
	Webinar: Asset Tracking in NetSuite This webinar will provide you with an easy way to track the location, ownership,rental history and more of any fixed asset, vendor item, software, rental unit or anything with a unique identifier. If you rent, purchase, sell or manage assets in NetSuite, this is a webinar you don't want to miss! View the video
	Webinar: Project Budget Management Made Easy If you are a project driven company, you need a simple way to manage your project budgets for expenses, purchases, time & labor, revenue and more. Whether you use the top down or bottom up budgeting approach, this webinar will show you how you can seamlessly track, allocate, report and manage your project budgets. View the video
	Webinar: Simplify the Power of NetSuite Through Dashboards Join Epiphany to learn how to customize NetSuite dashboards to drive maximum productivity with actionable insight into your business. View the video
	Epiphany Solution Overview Epiphany provides whole business management solutions customized to the way you do business including field service management software, rental management software, profit management software, a NetSuite integration tool, and more. View the video
	eProfit Suite Overview This video provides an overview and short demo of Epiphany's new profit management solutions, e-Profit Suite, a NetSuite Solution that delivers powerful visibility and insight into the status of your company, letting you predict the impact of critical business decisions, keeping your business profitable and ahead of the competition. View the video
	eJob Costing Product Overview This video provides information about the e-Job Costing product that allows you to budget for and approve projects, track materials, measure profitability, and much more. View the video
	e-Dispatch Feature Overview This video provides information about the e-Dispatch features, which are part of the e-Service and e-Service Light products. View the video
	Customer Story about e-Contracts Here from Brian Dougherty of SolarWinds Software about how Epiphany e-Contracts has helped them streamline contract management. View the video
	Customer Story from Master Graphics This video shares insights from Tom Heideman of Master Graphics about how Epiphany develops the custom solutions you need to save time and money. View the video