Streamline & Automate Your Depot Repair Operations.
If your depot repair center performs repairs on returned goods, sends them to the manufacturer/outside contractor, or if you simply need to return the goods to stock, e-Depot Repair controls the entire process, including billing or crediting your customer while tracking repair times and parts used.
Built on the NetSuite platform, e-Depot Repair delivers a complete view of your customers, products, and service records, all within one integrated, easy to use system. And because e-Depot Repair is fully customizable and flexible enough to adapt to any business, it will meet your unique business needs.
Why e-Depot Repair?
Increase productivity while decreasing service interruptions.
- Reduce inventory carrying costs
- Gain real-time visibility into the repair cycle including location, status, warranty and ownership
- Limits the risk of overstocking or shorting parts
- Base decisions on qualified repair center information, including accurate cost accounting
- Increase product quality through repeat repair information
Features:
Our easy to use, easy to deploy solution will help your repair center automate the business processes and help keep you operating at optimum efficiency.
- Track all your repairs
- Provide workflow & approval processes
- Create service codes, status, repair conditions, history logging
- Track inventory orders, parts, bin locations, etc
- Obtain current repair status
- Manage receiving & shipping of repaired items
- Perform inspections of received items
- Repair/replace items returned
This solution can be purchased separately or added on to our e-Service Management software, giving you the ability to easily manage every aspect of your service business - from estimate to closed. For more information Request a Demo today!
