It’s my first time blogging and it feels like public speaking in silence, all–in–all a bit unnerving. First time for what you ask, well quite a few things, such as:
- Blogging
- Platinum Sponsor at NetSuite User Group
- Tweeting
We all have the opportunity to attend the NetSuite User Group for the first time. I know this will be a great event. I can’t wait to see our customers and meet new NetSuite users to share experiences, tips and share best practices with each other during that time. It is really great to see the NetSuite ecosystem growing and becoming stronger. Epiphany’s customers provide our best ideas and help create very robust modules that allow us to make NetSuite YOUR Cloud. We have started already with our various modules like e-Service, e-XL, e-Human Resources, e-Contracts, e-Service, e-Job Costing and our tailored support options.
As a Platinum Sponsor, Epiphany will host a breakout session during SuiteWorld to discuss how to make NetSuite YOUR Cloud; it will feature customers just like you. For example, Brian Dougherty from SolarWinds will present. Brian’s three-person team manages a public company with hundreds of employees and many customizations for a unique software business. He will illustrate the flexibility of utilizing NetSuite’s scripting and custom records. Brian’s overview, “We have multiple reps assigned to customers to handle sales and renewals. When these rep territories need to be adjusted, we need to update customers and all associated quotes and opportunities. Due to the complex business rules associated with these objects, we needed to make NetSuite Our Cloud. To make this happen, we worked with Epiphany to create the specific automation to help us quickly and easily make these changes. This new functionality has turned a two-day task into a two-hour task since now the managers just need to set it and forget it.”
Tom Heideman manages MasterGraphics’ NetSuite account with 100s of users and a very active web presence. Tom’s overview, “Epiphany and their bundle, e-Contracts, made NetSuite Our Cloud – they took what was a month long process to manage and bill our monthly contracts and condensed the workload down to about a week and half, a time savings of approximately 105 hours per month or approximately $31,500.00 per year. By using automation to communicate and receive data from our customers, bill them, and generate all standard contracts; our process is now far more accurate and effective. We went from a fully manual process using NetSuite Jobs (Projects) to a fully integrated contract management solution.”
At Epiphany, we want to help you make NetSuite YOUR Cloud. Our customers range from 10-person privately held organizations to public corporations with several hundred employees. There is something for everyone – come by and see how to use workflow, suitelets, tailored dashboards and more.
Whew, the first time is over. See you at SuiteWorld 2011!
Brenda P. Brinkley, CEO
Epiphany, Inc.
