Epiphany will be participating as an Exhibitor at The Rental Show in Orlando, February 26 - March 1, 2017
An award-winning provider of professional services solutions for industrial markets, primarily for the energy, fossil fuels and power sector recently had this to say about Epiphany's eRental software.
“Our rental technology software from a prior provider was falling short of our requirements in almost every operational area. We needed a solution that was cloud-based that could do three things: integrate seamlessly into our Netsuite ERP backbone; improve availability and access to our rental equipment; and improve our own internal processes within this line of business. Netsuite recommended Epiphany’s comprehensive rental management solution, and it is paying off for us in multiple ways.“
“The most important aspects of our commitment to selecting cloud-based technology was ensuring that all of our IT systems were tightly integrated AND that they were highly usable by everyone in the company,” explains the IT Project Manager. “Our overall goal was to achieve new efficiencies that have bottom-line impact, and we are already seeing significant savings.”
Epiphany, Inc. Redefining Networking with Intelligence
"Our field service allows for a full life cycle for field service from sale to contract to preventative maintenance to repair"
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VIA International is the home technology provider for today’s sophisticated, luxury homeowner. VIA seamlessly integrates technology into their client’s everyday life and by delivering concierge-level service. VIA is the largest home technology integration firm in the United States, and has won more awards for their home theater, home automation, and custom audio video solutions than any other integrator in the country. VIA designs and implements turn-key home technology solutions and works with the world’s top architects and interior designers to seamlessly blend state of the art technology with great architecture and design.
VIA needed a Field Service system to manage their large, multi-location business. Epiphany’s e-Service solution provides this capability. When VIA was seeking a new solution, they needed the ability for their technicians to see the details about the customer site, units, access and more. The Epiphany e-Service solution provided all of that as well as full integration to billing and costing in their SaaS ERP system, NetSuite.
In addition to Field Service, VIA needed full job costing that included project estimating and profitability reporting capabilities. Epiphany’s e-Job Costing utilizes the transactional data in the NetSuite ERP to provide full job profitability per project. It provides the profitability per project and per category.