Field Service

Epiphany's e-Service Solution for NetSuite is a must-have solution for service industry. Having worked closely with field service organizations, telecommunication installation & support organizations, and medical device manufacturers to name a few, we have the knowledge and expertise to assist you in maximizing NetSuite to meet your industry specific requirements.

This powerful on-demand scheduling and management solution enhances your organization's ability to efficiently schedule, track, and manage resources across service jobs. Embedded in NetSuite, e-Service provides you with a comprehensive end-to-end service management solution.

e-Service includes Epiphany's Technician Mobility Tool, which allows your field service team to manage their work orders or service tickets remotely from the convenience of a laptop, iPAD , iPhone or Blackberry device. Also available in a light version, e-Service puts speed and knowledge at your employee's fingertips and allows you to treat each customer like they are your only customer. For more information, see the e-Service and e-Service Light product pages.