Product Support

Epiphany is dedicated to your success with the cutting-edge technology we sell. We work for you by providing support to resolve issues you may encounter, training employees, and helping you extend and enhance your product implementation.

In addition to NetSuite configuration, implementation, and customization services, we also provide custom training and report creation. The biggest advantage for you is that your solutions are tailored to your specific business needs. If you need a report created, that report fits your needs and your way of doing business. Training is also built to meet your specific requirements. The curriculum and materials are designed around your way of doing business. We make sure that the solutions you get are the solutions you need.

Phone Support

Imagine calling for support and not waiting on hold! Whether you have a quick 2 minute phone call or an in-depth software issue, NetSuite support is available without the wait AND for less than what NetSuite charges. Even better, because our support staff is well acquainted with your business, it takes us less time to understand and diagnose your issues. Our results are designed with your particular business model in mind, rather than just with a stock response.