NetSuite Services
Support
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Lost in NetSuite Data? Let Epiphany guide you with our Answers contract! |
We offer our ANSWERS Contract so that you and your staff can retain Epiphany as a resource. We can continue to provide assistance in technology (such as customizing your system’s forms and reports) and business processes (such as assistance with the sales or billing process). We can also train your new employees in NetSuite.
Implementation
Implementing a new application goes beyond “flipping switches.” To get the most for your money, we review your processes. This is the time to look for efficiencies in your work and in the software that will help to fully utilize your purchase.
Customization
Our packages fit many needs, but there is always the possibility of extending the software to better fit the way you work. Our employees are familiar with .NET, C#, JAVA, JAVAscript, XML, HTML, ASP, and PERL. We can add basic functionality, create additional functionality, or connect NetSuite to a legacy system.
Training
From basic software training packages, to cheat sheets, to a fully customized on-site training experience with documentation, Epiphany has the package to fit your needs and budget. Our customers utilize these services to aid in change management upon deploying a new system, to train new employees, and to learn how to utilize and apply new features as upgrades become available.
Business Process Review
We specialize in medium sized businesses (50+ employees), but have worked with hundreds of companies, from Fortune 500 to small five-person shops, in wholesale/distribution, manufacturing, & service industries. We understand the best business practices and will help you find ways to become more efficient.
Software Selection
Whether you need an industry-specific solution, or you want to upgrade from your current accounting software, we will find the software that meets your needs today and in the future, for your budget. And with a Cost Of- and Return On Investment analysis, we insure it is a fiscally responsible purchase.

