Streamline & Automate Your Depot Repair Operations.

If your depot repair center performs repairs on returned goods, sends them to the manufacturer/outside contractor, or if you simply need to return the goods to stock, e-Depot Repair controls the entire process, including billing or crediting your customer while tracking repair times and parts used.

Built on the NetSuite platform, e-Depot Repair delivers a complete view of your customers, products, and service records, all within one integrated, easy to use system. And because e-Depot Repair is fully customizable and flexible enough to adapt to any business, it will meet your unique business needs.

Automate the entire depot repair process in NetSuite

Why e-Depot Repair?

Increase productivity while decreasing service interruptions.

  • Reduce inventory carrying costs
  • Gain real-time visibility into the repair cycle including location, status, warranty and ownership
  • Limits the risk of overstocking or shorting parts
  • Base decisions on qualified repair center information, including accurate cost accounting
  • Increase product quality through repeat repair information

Features:

Our easy to use, easy to deploy solution will help your repair center automate the business processes and help keep you operating at optimum efficiency.

  • Track all your repairs
  • Provide workflow & approval processes
  • Create service codes, status, repair conditions, history logging
  • Track inventory orders, parts, bin locations, etc
  • Obtain current repair status
  • Manage receiving & shipping of repaired items
  • Perform inspections of received items
  • Repair/replace items returned

This solution can be purchased separately or added on to our e-Service Management software, giving you the ability to easily manage every aspect of your service business - from estimate to closed. For more information Request a Demo today!