e-Contracts: Contract & Warranty Management
e-Contracts is an end-to-end contract management solution. As one of your most significant assets, effectively managing contract entitlements, usage, software licenses, warranty costs and renewals are essential to profitability. Organizations who provide warranty, service or license solutions, must meet their customer obligations in order to ensure the continued revenue stream these services offer.
Whether you are a service based business or a product reseller who provides warranty and maintenance, as the backbone of your service processes, e-Contracts will connect the various customer service and support activities into a single, integrated service life-cycle and support you in turning service into a profitable business.
- Unified view of contract portfolio
- Real time contract KPI's
- Contract life-cycle visibility
- Ensure contract profitability
- Create Contracts from Sales Orders
- Multiple items on Contract
- Easily Update, Add, Delete Items
- Multiple Contract Types
- Start and End Dates
- Item History from Contract Start to Finish
- Case History on Contract
- Proactively manage renewals
- Automated reminders
- Identify upsell opportunities
- Co-terminate contracts
- Prevent revenue leakage
- Eliminate data re-entry
- Flexible billing schedules
- Improve billing accuracy
- Fully integrated to general ledger
e-Contracts reduces the burden of contract administration ensuring each contract is profitable and maximizing the value of your contracts portfolio. This solution can be purchased seperately or added on to our e-Service Management software, giving you the ability to easily manage every aspect of your servicebusiness - from estimate to closed.