dNet Features

CEO

Feature	What	Why	Documents
Key Performance Indicators	On your homepage, your dashboard will tell you what jobs are over budget or late, your Accounts Receivable balance, Bank Balance and more!	Being able to manage by exception will allow for more effective management
360 Degree Customer Tracking	Manage from lead to the first contact to signed contract and beyond. Assign salespersons, keep notes, and use the lead source list and client reports to track the effectiveness of advertising and other promotions. Set callback dates to schedule sales calls or place follow-up calls after a job is complete.	Better management of the marketing and sales process will result in more satisfied customers and a greater numbers of referrals- and more business.	Visio, How to
Knowledge Base	All this information is organized for you on key forms such as the customer, sales order and purchase order forms, as well as a full library of all documentation.	A knowledge base to help you use more features when you are ready and to train new personnel as they come on board. The dNet knowledge base will continue to be updated as new processes are covered or old ones are improved.	Visio, How to

CFO

Feature	What	Why	Documents
Full Accounting System	General Ledger, Accounts Payable, Accounts Receivable integrated together with CRM and Estimating!	Enter data once and information is shared throughout the system for efficiency and accuracy. Security and complete control from a bullet proof audit trail.
Simple Job Cost Tracking	Simple job costing. When setting up your project, enter the dollar you wish to use for labor costing per type of labor. As you enter your orders, confirm product costs. As you enter your bills, associate all bills with the job and you will have easy job cost tracking!	Keep better track of actual versus budgeted cost variances on jobs. Detect cost overruns early, so they can be adjusted for. Increase your profitability by eliminating surprises and giving you better insight into your job costs.
Return Process	Account for all return items, whether kept for parts, returned to the vendor or returned to stock.	As we all know, equipment is expensive. There are thousands of dollars outstanding when waiting for a vendor to issue a vendor credit or return a product.	Visio, How to
Financial Analysis and Reporting	Report the financial status for all aspects of your company with access to hundreds of out-of-the box reports. Use the included or other external report writers to create your own unique reports.	Quickly and concisely provides you the information that you need. Capture data so you can understand your business!

Operations & Project Managers

Feature	What	Why	Documents
Simple Job Cost Tracking	Simple job costing. When setting up your project, enter the dollar you wish to use for labor costing per type of labor. As you enter your orders, confirm product costs. As you enter your bills, associate all bills with the job and you will have easy job cost tracking!	Keep better track of actual versus budgeted cost variances on jobs. Detect cost overruns early, so they can be adjusted for. Increase your profitability by eliminating surprises and giving you better insight into your job costs.	Visio
Project Manager Center	Easy user-friendly views for project managers to manage their open projects	The ability to have a quick, easy, global view of projects is one key to succesful projects	Visio
Project Process	Easy project dashboard to manage. Update a field and everyone will know if the project is in the wire phase, install phase, or close-out phase	A standard process, combined with a project dashboard will give your company the power to quickly assess projects, manpower needs, etc. All of this is key to having more profitable projects	Visio, How to
Scheduling	Schedule and allocate resources quickly and efficiently with an easy-to-use scheduling tool that allows you to schedule employees, clients, vendors and sub-contractors.	Deliver your jobs on schedule by staying in complete control. Manage schedule changes quickly and efficiently. Automatically generating a call sheet that lists every subcontractor and supplier needed on your jobs, including their phone numbers, dates, schedules, and work descriptions.
Document Control/ Management	Manage your Materials Lists, Proposals, Drawings, Correspondence, contracts and more.	Don't lose track of important project documents and correspondences. Complete documentation helps prevent or resolve disputes and fosters better relationships with clients and other contractors.
Billing	Billing options to suit your company's needs- contract billing, Time & Materials, and Progress	Get paid faster for your work by using accrued job costs, percentage-of-completion or units complete as the basis for billing	Visio, How to

Estimators

Feature	What	Why	Documents
Client Tracking	Manage your clients from first contact to project completion and beyond. Use previous estimates and assembly's to more quickly and easily produce estimates for similar jobs.	Create estimates more quickly and accurately by building on your experience and reusing takeoffs and assemblies from previous similar jobs.
Estimating	Create fast, accurate plan takeoffs-with full material, labor, equipment, and subcontract details for every part of a project.	Easy to use assembly-based estimating system produces estimates faster and with greater accuracy.
Proposals	Automatically create professional and complete proposals directly from your takeoff. Use built-in customization features to format the proposal how you want it.	Win more profitable jobs by creating professional proposals quickly that always include all of the items from your takeoffs

Sales Executives

Feature	What	Why	Documents
Sales Center	Easy user-friendly views for sales reps to manage their activities	The faster the sales staff can be in the field, the more they will sell!	Visio
Sales Process	Sales-Manage sales leads to order and from opportunity to order. Cover call/meetings with leads/prospects/customers	Manage sales activity and measure the success of your marketing campaigns!	Visio, How to enter
Proposals	Produce proposals directly from your takeoff.	Acquire more profitable jobs with proposals that are more accurate and professional.

Service Managers

Feature	What	Why	Documents
Recurring Contract	Simply memorize the transaction for a specified period of time and dNet will take care of the rest.	No more need for "tickler" files. No lost revenues because a customer was not billed that month.	Visio, How to enter
Service/Repair Process	Simple process to manage the service call in conjunction with the service billing. Allows you to track your money and your activities for each service call	The management of the repair process is often uncoupled from the billing process. By putting these components together you will get a much better view of profitability and success of your service/repair business.	Visio, How to enter
Work Order & Invoices	Easily create work orders that automatically create invoices and are integrated with dispatching.	Save time by more efficiently managing your work orders and not having to enter duplicate information into invoices and dispatching.

dNet is a Low Voltage Industry enterprise solution. dNet will allow Low Voltage companies to manage their processes from lead to proposal and sales order and delivery to invoicing and ongoing service work. dNet includes Customer Relationship Management, Accounting, Inventory Management, Project Profitability and will soon include Project Management.

Epiphany has worked with several Low Voltage companies over the past three years to develop the dNet solution. These companies needed fully integrated processes to eliminate duplicate entry, redundant work and they needed to gain a comprehensive view of their business. Most of these companies replaced a hodgepodge of product combinations such as Peachtree, ACT!, and AutoCad, with dNET. Each of those products had strengths, but were virtually impossible to synchronize and establish solid processes to allow for rapid growth.

One of the most difficult obstacles to overcome when purchasing new software is to align the best practices of business processes, the software and your current business model to the new software. It is for this reason that many software implementations fail. We have been testing and proving our processes specifically with the Low Voltage industry to learn the best business practices for this industry. dNet not only provides the software, but it provides embedded processes to allow your Low Voltage company to quickly ramp up new business and new employees by having standardized processes.

Job Profitability

Most companies want a quick and easy way to determine the profitability per each job. dNet allows you to assign a base cost rate per each type of labor item. The actual hours worked will be divided by the cost to determine your profitability of labor. You are also able to enter the estimated hours and measure against actual hours used. Further, if you have a fixed price bid, dNet will show you the bid amount against the actual hours * the base cost rates.

The bills associated with this project will also be included during the life of the project. When the project is completed, simply mark it and no more revenue nor costs will be assigned to the project and a final profitability number will be shown.

Finally all of this data is assembled into a quick Job Profitability dashboard to allow executives a fast, easy way to measure profitability per job and per job phase.

Project Manager Center

dNet has an embedded process to allow you to manage outstanding projects via a weekly/daily/monthly meeting with your staff to quickly review outstanding projects. These projects are color-coded to quickly identify problem projects. Included with this center is a process for your project managers to update their projects in real time.  Executives are sent alerts for those projects that need special attention.

Sales Center

dNet has an embedded process for your sales team to quickly enter their leads, opportunities and sales activities. This will allow your sales representatives to quickly log and track their activities including tasks, meetings, notes, and open opportunities

Knowledge Base

A key component to growth is the addition of new staff. The faster and easier it is to train new staff, the more profitable the growth. To help you with this, we provide the training documents and processes in the dNet knowledge base. This will allow you to quickly train your new employees to your processes and your system.

Summary

dNET is your enterprise software solution.  dNET allows you to easily manage your sales, project, and accounting processes.  dNET  includes an easy-to-use interface and comprehensive business processes.  This is the solution to accelerate your business growth.  To learn more, call us at 713.589.4725 for a demonstration. After the demonstration, you will have a 14-day trial to experience the software for yourself!