Are you mapping out a new business plan?
Looking for a quick way to get past unexpected obstacles?
Let Epiphany guide you with our Answers contract!
Epiphany’s ANSWERS Contract is intended for clients who have been in production at least three months; this program allows you to manage your NetSuite account with a results-oriented price model. We will help you train new users, streamline your process by matching NetSuite to your process and much more. We are also able to intervene on your behalf in managing enhancement requests and issue resolutions with NetSuite. Our goal is to give you the flexibility to compete in your marketplace.
The ANSWERS contract provides you with:
- Unlimited calls up to 15 minutes per call. We know NetSuite – Epiphany has been implementing, supporting, customizing and training on NetSuite since 2002. We can answer many of your questions without needing to “login to see.” These calls are included as part of the monthly Answers price for questions asked.
- Best practice on processes from “How to best utilize NetSuite to manage your sales or support process” to “How to improve your inventory management process”.
- Ability to learn features in NetSuite that are not currently used. For example, many NetSuite users do not use the marketing feature or the knowledge base. Our team can show you how to take advantage of these features in a 2-4 hour session.
- Customization to calculate fields and/or capture data from one record to another. An example would be capturing a warranty date from the sales order to a case form.
Customer Testimonial
“Epiphany's Answer Contract has helped us effectively utilize Netsuite’s functionality. Epiphany has been responsive and diligent in understanding and progressing our needs - they have also been responsive and respectful to our budgetary constraints which for a small, but growing company is a difficult balancing act.”
--Martin Slagter - Advisory Board - Cortexa Technology
--Martin Slagter - Advisory Board - Cortexa Technology